Shipping policy

Reliable delivery for the global athlete.

100% Transparent Pricing

THE PRICE YOU SEE IS THE PRICE YOU PAY. ALL TAXES AND SURCHARGES ARE INCLUDED IN THE PRODUCT PRICE. NO HIDDEN FEES AT CHECKOUT.

Processing & Handling

All Kyntoo orders undergo a quality control check and professional packaging phase before dispatch.

Processing Time: 1–2 Business Days (Monday – Friday).

Estimated Transit Times

United Kingdom (Domestic) : 2 – 5 Business Days

United States : 8 – 10 Business Days

Europe : 8 – 10 Business Days

Order Tracking

Once your order is shipped, a tracking number will be sent immediately to your email. You can follow your package's progress from our warehouse to your front door.

Address Responsibility

Please double-check your shipping address. Kyntoo is not responsible for deliveries to incorrectly provided addresses. If a package is returned to us, additional shipping fees may apply to resend the item.

Transparency and fairness in every transaction.

Fixed Policy: No Restocking Fees | 30-Day Return Window

How to Initiate a Return

To start a return, you must contact us at support@kyntoo.com. If your return is accepted, we will send you instructions on how and where to send your package.

1. Return Window

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

2. Return Method

All returns must be sent by mail. Please ensure the items are securely packaged to prevent damage during transit.

3. Item Condition & Acceptance

To be eligible for a return, your item must be in the same condition that you received it: unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

4. Restocking Fees

$0.00 Restocking Fee: We do not charge a restocking fee for returned items.

5. Return Shipping Costs

For remorse returns (e.g., you bought the wrong size or changed your mind), the customer is responsible for the actual cost of return shipping. For defective products (e.g., damaged or wrong item), Kyntoo will cover the shipping costs.

6. Non-Returnable Items (Customized Gear)

Per industry standards, items with custom names, numbers, or specific player prints cannot be returned unless they arrive damaged or with a manufacturing error.

7. Refunds

We will notify you once we’ve received and inspected your return. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.

Mens	Small	Medium	Large	X-Large	XX-Large
Neck	14-14.5	15-15.5	16-16.5	17-17.5	18-18.5
Chest	35-37	38-40	41-43	44-46	47-49
Sleeve	32-33	33-34	34-35	35-36	36-36.5
Waist	29-31	32-34	35-37	38-40	41-43

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100% Transparent Pricing

Processing & Handling

Estimated Transit Times

Address Responsibility

How to Initiate a Return

1. Return Window

2. Return Method

3. Item Condition & Acceptance

4. Restocking Fees

5. Return Shipping Costs

6. Non-Returnable Items (Customized Gear)

7. Refunds

Shipping policy

Shipping Policy

100% Transparent Pricing

Processing & Handling

Estimated Transit Times

Order Tracking

Address Responsibility

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