Returns & Refunds

Transparency and fairness in every transaction

How to Initiate a Return

To start a return, contact us at support@kyntoo.com. If your return is accepted, we will send instructions explaining how and where to send your package.

1. Return Window

We offer a 30-day return policy. You have 30 days after receiving your item to request a return.

2. Return Method

All returns must be sent by mail. Please ensure items are securely packaged to prevent damage during transit.

3. Item Condition & Acceptance

To be eligible for a return, your item must be in the same condition that you received it.

• Unworn or unused
• With original tags attached
• In original packaging
• Proof of purchase included

4. Restocking Fees

$0.00 Restocking Fee

We do not charge restocking fees for returned items.

5. Return Shipping Costs

For remorse returns (wrong size, changed mind, etc.), the customer is responsible for return shipping costs.

For defective products (damaged or incorrect items), Kyntoo will cover return shipping costs.

6. Non-Returnable Items

Items customized with names, numbers, or player prints cannot be returned or exchanged unless they arrive damaged or contain a manufacturing defect.

7. Refunds

Once we receive and inspect your return, we will notify you regarding approval status.

If approved, your refund will automatically be issued to your original payment method within 10 business days. Processing times may vary depending on your bank or credit card provider.

Kyntoo.com is a brand of GB ATHLETIC LIMITED

Company No: 13910715

Registered Office: 67 Moorhouse Road, Hull, England, HU5 5PP